UM Service Assist
Simplifying Prior Authorizations for Tennessee Physicians
Let us handle the time-consuming paperwork, portal submissions, and follow-ups so your practice can focus on what matters most: delivering exceptional patient care.
As a trusted East Tennessee partner with deep expertise in commercial insurance prior authorizations, we provide fast, accurate, and reliable administrative support tailored to the needs of local providers.
Our services include:
Quick verification of prior authorization/pre-certification requirements for procedures, tests, medications, and services
Efficient case creation, demographics entry, and initiation of requests through payer portals
Provision of pending authorization reference numbers and clear, step-by-step guidance for timely clinical documentation uploads
Ongoing status tracking, deadline reminders, and proactive updates to help minimize delays and denials
We take the administrative burden off your staff’s shoulders — freeing up valuable hours each week, reducing burnout, and helping ensure smoother reimbursement processes (without making clinical judgments or guaranteeing approval outcomes).
Whether you’re a busy family practice, specialty clinic (orthopedics, cardiology, dermatology, and more), or independent physician in Knoxville, Chattanooga, Johnson City, or across East Tennessee, we deliver local, personalized support that saves time, reduces costs, and keeps your focus on your patients.
Ready to reclaim your time?
Contact us today to discuss how we can customize support for your practice.
Areas of Expertise
Prior Authorization Requirement Verification
Efficient PA Request Initiation & Submission
Proactive Status Tracking & Follow-Up
Administrative Burden Reduction for Providers
Accuracy First — Every requirement check, submission, and update is done with precision to minimize errors, reduce denials, and accelerate approvals.
Seamless Partnership — We work as an extension of your team: responsive, transparent, and proactive with clear communication and timely reminders that keep your workflow uninterrupted.
Efficiency Without Compromise — We streamline the process to save your staff hours each week, cut burnout, and support smoother reimbursements — all while maintaining full compliance and never crossing into clinical decision-making.
Local Dedication — As an East Tennessee-based service, we understand the unique needs of regional practices and deliver personalized, reliable support that feels like having an in-house expert.
Our Service Philosophy